Where We Ship
We ship to addresses across the globe. Whether you’re near or far, we’ll get your straps to you.
Shipping Rates
We offer FREE shipping on all orders of $59.99 USD or more (before tax).
For orders under $59.99 USD, a flat shipping fee of $6.99 USD applies.
Processing Time
All orders are processed within 1–2 business days (Monday – Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been shipped.
Estimated Delivery Time
Flat shipping: 7–15 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Customs, Duties & Taxes (International Orders)
For international shipments, please be aware that your order may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in our shipping fees and are the sole responsibility of the recipient. We recommend checking with your local customs office for more information before placing your order.
We are unable to predict or control these fees, and they vary widely by country. By placing an international order, you acknowledge and accept that additional charges may apply upon delivery.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also track your order by clicking the link on our website. Please note that international tracking may have limited updates once the package leaves the country of origin.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly entered addresses. If you realize an error after placing your order, please contact us immediately at [email protected] — we’ll do our best to make changes before dispatch.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please reach out to us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and either reship your order or issue a refund, depending on the situation.
Questions?
Our customer service team is always happy to help. Email us at [email protected] and we’ll get back to you within 48 hours.